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CrowdStrike Falcon Endpoint Protection Enterprise
Stop Breaches with Full Endpoint Protection


CrowdStrike Falcon Endpoint Protection Enterprise

CrowdStrike Falcon Endpoint Protection Enterprise

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CrowdStrike Falcon Endpoint Protection Enterprise sets the new standard in endpoint security with the first and only cloud-native security platform proven to stop breaches by unifying next-gen antivirus (NGAV), endpoint detection and response (EDR), managed threat hunting and integrated threat intelligence, in a single cloud-delivered agent.


 

Overview:

Unifies the technologies required to successfully stop breaches, including true next-gen antivirus and endpoint detection and response (EDR), managed threat hunting, and threat intelligence automation, delivered via a single lightweight agent.

Built to Stop Breaches

CrowdStrike Falcon Endpoint Protection Enterprise sets the new standard in endpoint security with the first and only cloud-native security platform proven to stop breaches by unifying next-gen antivirus (NGAV), endpoint detection and response (EDR), managed threat hunting and integrated threat intelligence, in a single cloud-delivered agent.


Key Benefits

  • Stops breaches and simplifies endpoint protection
  • Provides unparalleled realtime and historical visibility across endpoint events and activities
  • Accelerates investigation and remediation and ensures stealthy attacks don’t go undetected 24/7
  • Orchestrates and automates complex workflows with Falcon Fusion to simplify security operations and accelerate response
  • Shows you the big picture with CrowdScore, your enterprise threat score

Cloud-Native Platform

  • Reduces cost and complexity by eliminating the need for constant signature updates, on-premises management infrastructure and complex integrations
  • Enables the industry's fastest deployment and rapid operationalization - without requiring a reboot after installation
  • Only CrowdStrike provides full, automated protection across endpoints without impacting endpoint performance and end-user productivity

Business Value


Increases Security Efficiency

Increases Security Efficiency

Improves Productivity

Improves Productivity

Decreases Risks of Breach

Decreases Risks of Breach

Reduces Time to Respond

Reduces Time to Respond


Capabilities:

AI-Powered NGAV

  • Protects against the entire attack spectrum
  • Combines the best prevention technologies: machine learning, AI, indicators of attack (IOAs), exploit blocking and more, to stop known and unknown malware, ransomware, malware-free, fileless and sophisticated and stealthy nation-state attacks
  • Fully protects endpoints both online and offline

Intelligent EDR

  • Prevents silent failure by capturing raw events for automatic detection of malicious activity, providing unparalleled visibility, proactive threat hunting and forensic investigations
  • Unravels an entire attack in one easy-to-grasp process tree enriched with context and threat intelligence data
  • Provides powerful response action to contain, investigate and remediate compromised systems

24/7 Managed Threat Hunting

  • An elite team of security experts proactively hunt, investigate and advise on activity in your environment to ensure threats and high-priority alerts don’t get missed
  • Alert prioritization uniquely pinpoints the most urgent threats in your environment and resolves false positives
  • Guided response provides clarity on an attack and guidance on what to do next

Device Control

  • Provides detailed visibility on USB device usage
  • Granular policy enforcement ensures control over USB devices being used in your environment

Firewall Management

  • Makes it easy to create, manage and enforce policies
  • Defends against network threats and provides instant visibility to enhance protection and inform action

Integrated Threat Intelligence

  • Enables you to fully understand the threats in your environment and easily prioritize a response with threat severity assessment
  • Eliminates guesswork, so you can respond to threats decisively
  • Automatically determines the scope and impact of threats found in your environment
  • Provides a broader set of indicators of compromise (IOCs) for faster, better protection

Modules Include:


Falcon Prevent


Falcon Prevent

Next-gen AV
Protects against both malware and malware-free attacks; third-party tested and certified, allowing organizations to confidently replace their existing legacy AV


Falcon Insight


Falcon Insight

Endpoint Detection & Response
Delivers continuous and comprehensive endpoint visibility across detection, response and forensics, so nothing is missed and potential breaches can be stopped


Falcon X


Falcon X

Integrated Threat Intelligence
Integrates threat intelligence into endpoint protection, automating incident investigations and speeding breach response


Falcon Device Control


Falcon Device Control

USB Device Protection
Enable safe and accountable USB device usage with effortless visibility and precise and granular control of USB device utilization


Falcon Overwatch


Falcon Overwatch

Threat Hunting Service
Identifies attacks and stops breaches 24/7 with an elite team of experts who proactively hunt, investigate and advise on threat activity in your environment


Falcon Firewall Management


Falcon Firewall Management

Host Firewall Control
Provides simple, centralized firewall management, making it easy to manage and enforce host firewall policies


Screenshots:


Prevents and detects attacks beyond malware

Stop Breaches

Prevents and detects attacks beyond malware

  • Unparalleled coverage defends against all types of attacks from malware to the most sophisticated and stealthy nation-state attacks
  • Full EDR prevents silent failure by capturing raw events for complete visibility
  • Speed investigations and act fast with intelligent prioritization and powerful Incident Workbench
  • Continuous raw events capture empowers proactive threat hunting
  • Threat intel integration and powerful real-time response capabilities speed up investigation and remediation and enable deep understanding of the attacks in your environment
  • 24/7 managed threat hunting ensures stealthy attacks don't go undetected


The New Standard for Endpoint Protection



The New Standard for Endpoint Protection

Intelligent EDR automatically detects attacks and threat intel integration provides attribution

  • Falcon Endpoint Protection Enterprise offers a radical new approach to endpoint security by unifying the technology, intelligence and expertise needed to successfully stop breaches, in a single lightweight agent powered by Threat graph.


The Easiest AV Replacement Solution



Simplify Endpoint Protection

Tens of thousands of endpoints operational in hours

  • Deploys in minutes and is immediately operational
  • Operates with only a tiny footprint on the endpoint
  • Intelligent EDR and proactive threat hunters automatically detect attacks
  • Integrated threat intelligence accelerates incident remediation
  • Integrated Falcon Fusion orchestrates and automates complex and repetitive tasks - from notifications to response workflows
  • Additional and new capabilities are delivered by the CrowdStrike Falcon platform without requiring any deployment
  • Automatically kept up-to-date with SaaS delivery
  • Adapts to all needs, growth and security status
  • Simplifies operations with the Falcon agent and console managing both firewall capabilities and USB devices

AI Powered NGAV

See the Big Picture with CrowdScore

  • CrowdScore provides a simple metric to help executives measure and understand the current threat level of the organization, and how it's changing over time.
  • With CrowdScore, executives can make fast decisions and act to coordinate optimal response./li>

AI Powered NGAV

AI Powered NGAV

AI powered Machine Learning and IOAs protect against attacks

  • Protects against known and unknown malware, and malware-free or fileless attacks
  • Combines the best and latest prevention technologies such as machine learning, AI, indicators of attack (IOAs) and more
  • Eliminates ransomware
  • Covers the gaps left by legacy AV
  • Fully protects endpoints online and offline
  • Cleans up known artifacts left behind from blocked malicious activity

EDR

EDR

Intelligent EDR automatically detects attacks and threat intel integration provides attribution

  • Continuous raw event recording provides unparalleled visibility
  • Full endpoint activity details enable proactive and managed threat hunting and forensic investigations
  • Intelligent EDR automatically detects malicious and attacker activity
  • Unravels entire attack in one easy-to-grasp process tree enriched with context and threat intelligence data
  • Provides powerful response action to contain and investigate compromised systems, including on-the-fly remote access to endpoints to take immediate action

Managed Threat Hunting

Managed Threat Hunting

An additional layer of monitoring and analysis to ensure that threats never get missed

  • Proactively hunts for threats 24/7, eliminating false negatives Uniquely pinpoints the most urgent threats in your environment and resolves false positives Threat hunters partner with your security operations team to provide clarity on an attack and guidance on what to do next.


Device Control



Device Control

Detailed visibility on USB devices utilization

Reduces the risks associated with USB devices by providing:

  • Granular policy enforcement to ensure control over USB devices used in the environment
  • Effortless visibility across USB device usage, including what files are being copied to USB storage
  • Insightful dashboards automatically provide detailed information such as class, vendor, product, serial number


Firewall Management



Firewall Management

Host firewall management made easy

  • Easily create, enforce and maintain firewall rules and policies
  • Simplify operations by using the same lightweight Falcon agent, management console and cloud-native architecture
  • Automatically identify and view specific activities, potential threats and network anomalies



Integrated Threat Intelligence



Integrated Threat Intelligence

Fully understand the threats in your environment and what to do about them

Malware research and analysis at your fingertips:

  • Eliminate guesswork and uncertainty to respond to threats decisively
  • Automatically determine the scope and impact of threats found in your environment
  • Easily prioritize responses with threat severity assessment
  • Immediately get recovery steps and resolve incidents with in-depth threat analysis
  • Find out if you are targeted, who is targeting you and how to prepare and get ahead


The Power of the Cloud



The Power of the Cloud

Tens of thousands of endpoints operational in hours

CrowdStrike's cloud-native platform eliminates complexity and simplifies endpoint security operations to drive down operational cost

  • Reduced cost and complexity: Operates without the need for constant signature updates, on-premises management infrastructure or complex integrations.
  • Protection of the crowd: Allows everyone to be protected against a threat encountered in just one environment. Automatically scales to adapt to growth and changing needs.
  • Restores endpoint performance: Installation and day-to-day operations bear zero impact on endpoints - even when analyzing, searching and investigating.
  • Works on day one: Deploys and is operational in minutes.

Compare Falcon Endpoint Protection Solutions:


  Falcon Pro Falcon Enterprise Falcon Elite Falcon Complete
  Replace legacy AV with market-leading NGAV and integrated threat intelligence and immediate response Unified NGAV, EDR, managed threat hunting and integrated threat intelligence Full endpoint and identity protection with threat hunting and expanded visibility Endpoint protection delivered as-a-service and backed with a Breach Prevention Warranty up to $1M.

Falcon Prevent
Next-Generation Antivirus
Included Component Included Component Included Component

 









Fully Managed Endpoint Protection
delivered as a service by a CrowdStrike team of experts.


Falcon X
Threat Intelligence
Elective Component Elective Component Elective Component

Falcon Device Control
USB Security
Elective Component Elective Component Elective Component

Falcon Firewall Management
Host Firewall
Elective Component Elective Component Elective Component

Falcon Insight
Endpoint Detection & Response
  Included Component Included Component

Falcon Overwatch
Managed Threat Hunting

  Elective Component Elective Component

Falcon Discover
IT Hygiene
    Included Component

Falcon Identity Protection
Integrated Identity Security
    Included Component

CrowdStrike Services
Incident Response & Proactive Services
Optional Optional Optional

Flexible Bundles:
Included Component Included Component
Elective Component Elective Component

Support:

CrowdStrike offers premium support services to assist you with deployment and ongoing use of the CrowdStrike Falcon platform to ensure your success in keeping your environment secure and stopping breaches.

The CrowdStrike support organization is dedicated to resolving any issues quickly and effectively

CrowdStrike provides multiple levels of support so you can choose the level that best fits your organization’s requirements and ensures that you receive the most benefit from your investment in CrowdStrike.

CrowdStrike provides four levels of support:

Standard Support

Standard Support is bundled free with all Falcon subscriptions, providing basic support services, with a next-business-day response service level agreement (SLA).

Express Support

Express Support is designed for customers in small to medium-sized enterprise environments where deployment and operational issues must be addressed as quickly as possible.

Express Support provides everything included in Standard Support, plus:

  • Prioritized case handling
  • Quarterly health checks and reports
  • Knowledge transfer opportunities
  • Access to CrowdStrike’s team of technical account managers (TAMs) for product advice and issue escalation
  • Enhanced knowledge base
  • Premium video and webinar content

Essential Support

Essential Support is designed for mid-sized enterprise environments. From planning your deployment to ongoing operations, CrowdStrike’s team of support professionals understands the importance of your mission and are committed to working with you to avoid problems and resolve issues as quickly as possible.

Companies that value proactive engagement to avoid issues and fast and predictable access to support will benefit from this service.

Essential Support provides everything included in Express Support, plus:

  • 30 days of personalized onboarding support
  • Invitations to Beta Programs
  • Periodic proactive calls from a TAM
  • Reports covering the overall health of your CrowdStrike deployment, best practices, tuning, case status and reviews of new product features and capabilities

Elite Support

Elite Support is the highest level of support provided by CrowdStrike. A named TAM works closely with you as an extension of your team.

Elite Support builds on CrowdStrike Essential Support and adds the following:

  • Custom reporting
  • Weekly scheduled meetings
  • On-site visits (up to quarterly)
  • Product management team access
  • Named TAM

Support Level Standard Express Essential Elite
Support Access
Support Portal (Knowledge Base, Case Submissions)
24/7/365 Phone Support for Emergencies
Live Chat (Business Hours)
Priority Case Assignment  
Premium Support Content (Articles, Videos, Webinars)  
Access to TAM Team for Product Advice and Escalations  
Named TAM      
Technical Account Management
Proactive Case Management    
Quarterly Reports   Custom
Weekly Deployment Follow-up Meetings    
Proactive Outreach    
Quarterly Health Checks  
Beta Program Invitations    
Roadmap Webinars  
On-site Visits      
Ad-hoc Product Guidance and Knowledge Transfer    
First 30 Days Ramp-Up
Welcome Letter  
1:1 Quick Start Call    
Weekly and Monthly Premium Support Newsletters    
Onboarding Webinar  

Support Care

Response Time

  • Standard: The support engineer responds to technical issues within one business day of a call or one business hour for critical issues.
  • Express, Essential: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.
  • Elite: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.

24x7 Critical Issue Support

  • Standard: For critical technical issues (P1 - Network down), the support team is available around the clock.
  • Express, Essential and Elite: For critical technical issues, the team will be available around the clock, escalating issues as appropriate for the quickest possible resolution. You will be given a dedicated phone number for these critical cases.

Prioritized Case Handling

  • Express, Essential and Elite Support cases take precedence over Standard cases at the same priority level.

Proactive Support

  • Essential and Elite: During periodic calls scheduled at your convenience, a member of the TAM team will provide Q&A or just-in-time training on topics of your choice, updates on the latest product features, and general platform health checks.

Product Care

Defect Handling

  • Standard: When determined the issue could be caused by a defect in the product, a case will be opened on the customer’s behalf and managed to resolution.
  • Express, Essential and Elite: When determined the issue could be caused by a defect in the product, the customer’s ticket will take precedence over others within the same priority level.

Feature Requests

Feature requests should be submitted through the Ideas section in the Falcon Support Portal where they are regularly reviewed and prioritized by the product teams.

Account Care

Technical Account Manager Team

  • Express, Essential and Elite: You receive direct access to the TAM team, which will be your liaison to support and product management.

Documentation:

Download the CrowdStrike Falcon Endpoint Protection Enterprise Datasheet (.PDF)

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Download the CrowdStrike Falcon Support Datasheet (.PDF)

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Questions? We're here to help.

From offering expert advice to solving complex problems, we've got you covered. Get in touch with a CrowdStrike Falcon Solutions Specialist today to learn more!